Lingsoft has its roots in academia, as it was established in 1986 by two professors, Fred Karlsson and Kimmo Koskeniemi, from the University of Helsinki. Since then, collaborating with Finnish and other Nordic research organisations has always been an important part of Lingsoft’s strategy for enabling language technology solutions with state-of-the-art performance for the Nordic languages.
In recent years, a new generation of artificial intelligence-based machine translation has revolutionised the daily lives of ordinary consumers and the work of translation professionals. Automatic translation is available in online services and social media platforms, where it often helps users understand key content. However, automated translations occasionally cause misunderstandings, frustration or even embarrassment, negatively affectingthe customer experience and the organisation’s brand image.