In our digital world, the volume of data is increasing exponentially and is growing at a rate of 90% every two years. The challenge is no longer a lack of information – it is finding the essential and correct information in a deluge of data. A majority of this information is linguistic in nature: unstructured, free-form text or unscripted speech.
So how can you find what you're looking for? Or, how can others find the information that you're producing? What are people saying about your organisation or the things that are important to it? How can you identify what is confidential or secret in your data and ensure that it won't fall into the wrong hands?
Frustrating and expensive information searches
Hunting for lost data is, from an employee standpoint, a frustrating effort. Organisational efficiency suffers when its experts spend their time on pointless work: If every single employee in a 100-person organisation could spend one minute less searching for information, over 11 work weeks would be spared each year. In a 1,000-person organisation, the time that this would save would be a staggering two person-years in total.
What is even more costly, however, is the information that is never found: the lost events, sales campaigns and other business opportunities that are vital to your sector, competitors or key customers. Using people to search for all this information and analyse every single phenomenon is impossible – especially in today's lightning-fast world.
Refining data securely
In some cases, data shouldn't be found at all. The text and speech that is stored in your systems might contain confidential information, such as people's names, social security numbers or health information. The EU General Data Protection Regulation (GDPR) sets even tighter standards for the processing of personal data collected by organisations. When this confidential information can be identified, located and anonymised or removed entirely, data can be reliably and securely stored, processed and refined for an organisation's business and knowledge-based management needs.
For Lingsoft, language is more than just talk
Using language analysis and semantic technologies, Lingsoft can create the text and speech analysis solutions that you need for any challenges related to discoverability and information management. We can improve the effectiveness of internal website searches and the discoverability of documents stored in an internal network, mine large texts, anonymise or pseudonymise data, analyse audiovisual materials, structure your documents, create indexes and classifications, and help monitor different industries and media channels.